DELIVERY TIMES
All orders are shipped from our distribution centers based on the proximity of your shipping address and product availability. This helps us deliver your items faster, though it may take up to 14 days for delivery.
ORDER TRACKING
Once your order has shipped, you will receive an Order Tracking Number (OTN) via email or text message. You can use this number to track the status of your shipment. If you haven’t received your OTN within 5 business days, please contact us at [support@purawex.com], and we’ll respond as soon as possible.