SATISFACTION GUARANTEE
At Purawex, we stand by the quality of our natural supplements and value the satisfaction of our customers. If for any reason you are unsatisfied with your purchase, you may request a refund or a replacement product, as detailed below.
HOW IT WORKS:
The Satisfaction Guarantee applies only to orders placed by end-user customers on Purawex.com for shipping within the U.S.
The Satisfaction Guarantee is valid only once per product.
You must initiate a return and ship the item back to Purawex (at your expense) with a valid receipt to process the return.
You must comply with all requirements of the Return Policy and meet the applicable return deadline.
We do not refund shipping costs associated with your original purchase.
We reserve the right to deny a return or replacement if we determine that the Satisfaction Guarantee is being abused.
THIRD-PARTY SALES EXCLUDED:
Please note that we cannot control the quality of products sold by unauthorized sellers. As such, the Satisfaction Guarantee does not apply to any products purchased from unauthorized sellers. If you made your purchase through a third-party website or retail store, please contact them directly for any returns or refunds.
For further questions or assistance, feel free to contact our customer support team at [support@purawex.com].